A little help for your cosmos

Need help with Pocket Cosmo? Contact shamashov.stepans@gmail.com. Include your app version, device model, and a short description of what happened. Please do not include passwords or sign-in codes.

Saving and restoring progress

Progress saves automatically on your device. Apple cloud saves are optional: open Settings → Saved progress → Sign in with Apple. When device and cloud progress differ, choose carefully which save to keep. Uninstalling the app can remove local progress.

Offline rewards and connection problems

Online features must be enabled in Settings → Privacy & help to receive server-calculated offline rewards or use the leaderboard. New offline rewards need a connection. Local gameplay continues without one.

Report a player

Open the leaderboard, tap the player's profile, then choose Report or block. A report also blocks the player from your view. You can manage blocked players in Settings → Privacy & help. For urgent concerns, email shamashov.stepans@gmail.com.

Delete an account or online data

Both deletion options are available in Settings → Privacy & help. Account deletion asks you to confirm with Apple and permanently removes the account, cloud save and linked player data. Erase online player data removes only this installation's online identity. Read the privacy choices for details.

Community rules

Keep names welcoming. Do not use abusive, discriminatory, sexual, threatening or impersonating names, or disclose personal information. See our community rules.